If you have any questions on how to return your item to us, contact us. However, you will be responsible for the cost of returning the item to us. Products returned by you within the seven-day cooling-off period will be refunded in full, including the cost of sending the item to you. Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us. They contain 32 pages (16 sheets) of 130gsm high quality recycled white paper. You will receive the credit within a certain amount of days, depending on your card issuer's policies. Seawhite ECO Starter Sketchbooks are made from the finest recycled paper and board available. If your return is approved, we will initiate an immediate exchange or refund to your credit card (or original method of payment). Once we have received your item and inspected it we will contact you. Your item needs to have the receipt or proof of purchase. Your item must be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. You have 28 calendar days to return an item from the date you received it. Please contact us by phone or email on This is so one of our staff can determine whether you would like to return the product for a refund or exchange the product. Please contact us to discuss this prior to return of goods.We hope you are very happy with every purchase from Pegasus Art however if you are not entirely satisfied we are here to help. Payment for this will be made to our bank account number which will be provided when you contact us to arrange return.Īlternatively, customers may exchange goods instore within the specified timeframe. Please note: Shipping costs associated with return of non-faulty goods are the responsibility of the customer, as is the cost of replacement item(s) (if relevant).
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